TERMS AND CONDITIONS

EYEAM CLUB - TERMS AND CONDITIONS, PRIVACY POLICY & USER AGREEMENT

Effective Date: 01/03/2025

Last Updated: 01/07/2025

TABLE OF CONTENTS

Introduction and Acceptance
Definitions
Platform Description and Services
User Registration and Account Management
Intellectual Property Rights and User-Generated Content
Privacy Policy and Data Protection
Children's Privacy Protection
User Conduct and Community Guidelines
Educational Disclaimer and Limitations
Payment Terms and Billing
Cancellation and Refund Policy
Platform Availability and Technical Support
Limitation of Liability and Disclaimers
Termination and Account Suspension
Governing Law and Dispute Resolution
Changes to Terms and Conditions
Non-Disclosure and Confidentiality
Contact Information

1. INTRODUCTION AND ACCEPTANCE

1.1 Agreement Overview
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Student", "Parent", "Guardian", or "You") and KNOWMAGIN EDUVERSE PRIVATE LIMITED, a company incorporated under the Companies Act, 2013 ("Company", "We", "Us", or "Our"), regarding your use of the EYEAM CLUB platform and related services.
1.2 Acceptance of Terms
By accessing, registering for, or using the EYEAM CLUB platform in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are under 18 years of age, your parent or legal guardian must review and accept these Terms on your behalf.
1.3 Capacity to Contract
You represent that you have the legal capacity to enter into this agreement. If you are a minor (under 18 years of age), you confirm that your parent or legal guardian has reviewed and agreed to these Terms.

1.4 Institutional Agreements
If you are accessing EYEAM CLUB through an educational institution, additional terms may apply as specified in separate institutional licensing agreements.

2. DEFINITIONS

2.1 Key Terms

"EYEAM CLUB" means our proprietary online creative skills exploration platform, including all software, content, features, and services provided thereunder.
"Platform" refers to the EYEAM CLUB website, mobile applications, and all related digital services and content.
"User-Generated Content" or "UGC" means any creative work, project, submission, comment, or other content created or uploaded by users through the Platform.
"Challenge First Methodology" means our proprietary educational approach where learners become virtual apprentices, tackling real-world problems through targeted micro-learning sessions.
"Personal Information" means any information that can be used to identify an individual, including but not limited to name, email address, phone number, and usage data.
"Minor" or "Child"** means any individual under the age of 18 years.
"Parental Consent" means verifiable consent obtained from a parent or legal guardian for a minor's use of the Platform.
"Educational Institution" means schools, colleges, universities, and other formally recognized educational organizations.

3. PLATFORM DESCRIPTION AND SERVICES

3.1 Service Overview
EYEAM CLUB is a supplementary creative exploration program designed to introduce young minds to the expanding world of visual communication and creative industries. The Platform serves as a foundation program for discovering various creative fields and career pathways.

3.2 Educational Methodology
Through our unique "Challenge First" methodology, learners become virtual apprentices, tackling real problems and acquiring knowledge through targeted micro-learning sessions. This hands-on approach ensures practical skill development while exploring creative disciplines.

3.3 Supplementary Nature
EYEAM CLUB is a supplementary creative exploration program designed to complement existing education by providing practical exposure to creative skills not typically covered in depth within traditional academic settings. The program is not intended to replace formal academic curricula or professional certification programs.

3.4 Platform Features

Self-paced creative exploration modules
Interactive challenges and real-world problem-solving activities
Digital portfolio creation and showcase capabilities
Progress tracking and engagement analytics
Resource library with tutorials and reference materials
Multi-device accessibility (desktop, tablet, mobile)
Limited offline functionality for connectivity-challenged areas

3.5 Technical Requirements and User Responsibilities

Internet connectivity (minimum 1 Mbps recommended)
Compatible web browser (Chrome, Firefox, Safari, Edge)
Device specifications as listed on our website
Updated operating system for optimal performance

IMPORTANT: Users are solely responsible for ensuring they have adequate internet connectivity and bandwidth to access and use the EYEAM CLUB platform before making any purchase. The Company is not responsible for internet connectivity issues, bandwidth limitations, or network problems in the user's area of operation. It is the user's responsibility to verify their technical setup and internet capabilities prior to subscription or purchase.

4. USER REGISTRATION AND ACCOUNT MANAGEMENT

4.1 Account Creation
To access EYEAM CLUB services, you must create a user account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

4.2 Age Verification and Parental Consent
Users under 18 years of age require verifiable parental or guardian consent before creating an account or accessing Platform services. We implement age verification measures in compliance with applicable data protection laws.

4.3 Institutional Access
Users accessing the Platform through educational institutions may use institution-provided referral codes. Such access is subject to both these Terms and any additional institutional policies.

4.4 Account Security
You are responsible for:

Maintaining the security of your login credentials
Notifying us immediately of any unauthorized account access
Ensuring your account information remains current and accurate
Not sharing your account with others unless specifically permitted

4.5 Account Termination by User
You may terminate your account at any time by following the account closure procedures outlined in your account settings or by contacting our support team.

5. INTELLECTUAL PROPERTY RIGHTS AND USER-GENERATED CONTENT

5.1 Platform Ownership
EYEAM CLUB platform, including all software, content, trademarks, logos, and proprietary materials, is owned exclusively by KNOWMAGIN EDUVERSE PRIVATE LIMITED. All rights not expressly granted herein are reserved.

5.2 User License to Platform
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal, educational, and non-commercial purposes in accordance with these Terms.

5.3 User-Generated Content Ownership
You retain copyright ownership of all original creative works you create using the Platform.
This includes but is not limited to:

Digital art, photography, and visual creations
Written content, stories, and creative writing
Music compositions and audio content
Video productions and animations
Any other original creative expressions

5.4 Platform Rights to User Content
By uploading or creating content on the Platform, you grant KNOWMAGIN a non-exclusive, worldwide, royalty-free license to:

Display your content within the Platform environment
Use anonymized content for platform improvement and analytics
Showcase exemplary work in marketing materials (with your explicit consent)
Create derivative works for educational and demonstration purposes (with attribution)

5.5 Content Moderation Rights
We reserve the right to review, moderate, or remove any User-Generated Content that:

Violates these Terms or community guidelines
Contains inappropriate, offensive, or harmful material
Infringes upon third-party intellectual property rights
Poses security or safety risks to other users

5.6 Copyright Compliance
Users must respect intellectual property rights of others. We respond to valid copyright infringement notices in accordance with applicable laws and may terminate accounts of repeat infringers.

5.7 Portfolio and Content Export
You have the right to export your creative work and portfolio content from the Platform. Upon account termination, you may request content export within 90 days, after which all user content will be automatically and permanently removed from our servers and will be lost forever.

6. PRIVACY POLICY AND DATA PROTECTION

6.1 Data Protection Compliance
We are committed to protecting your privacy and personal information in accordance with:

Digital Personal Data Protection Act, 2023 (India)
Information Technology Act, 2000 and amendments
Children's Online Privacy Protection Act (COPPA) for US users under 13
General Data Protection Regulation (GDPR) for EU users
Other applicable regional data protection laws

6.2 Information We Collect

Personal Information:

Name, email address, age/date of birth
Contact information and institutional affiliation
Account preferences and settings

Usage Information:

Platform activity and engagement metrics
Learning progress and completion status
Content creation and interaction data
Technical information (IP address, browser type, device information)

Educational Data:

Creative portfolio content and submissions
Skill assessment results and progress tracking
Participation in challenges and activities

6.3 How We Use Your Information

Providing and improving Platform services
Personalizing learning experiences and content recommendations
Communicating important updates and educational opportunities
Ensuring platform security and preventing misuse
Complying with legal obligations and safety requirements
Generating anonymized analytics for educational research

6.4 Information Sharing and Disclosure
We do not sell or rent personal information to third parties. We may share information in the following circumstances:

With educational institutions (for institutional users)
With parents/guardians (for minor users, as required by law)
With service providers who assist in platform operations
As required by law or legal process
To protect safety and security of users and platform

6.5 Data Security Measures
We implement industry-standard security measures including:

End-to-end encryption for data transmission
Secure data storage with access controls
Regular security audits and vulnerability assessments
Employee training on data protection practices
Incident response procedures for security breaches

6.6 Data Retention and Deletion
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Users may request data deletion, subject to legal and operational requirements.

6.7 International Data Transfers
If you are located outside India, your information may be transferred to and processed in India or other countries where our service providers operate. We ensure appropriate safeguards for such transfers.

6.8 User Rights
You have the right to:

Access your personal information
Correct inaccurate or incomplete data
Request deletion of your personal information
Object to certain processing activities
Data portability (where technically feasible)
Withdraw consent (where processing is based on consent)

7. CHILDREN'S PRIVACY PROTECTION

7.1 Special Protections for Minors
We recognize that children are a uniquely vulnerable population and implement enhanced privacy protections for users under 18 years of age.

7.2 Parental Consent Requirements
For users under 13 years of age (or under 16 for EU users), we obtain verifiable parental consent before collecting any personal information. Consent methods include:

Email confirmation with follow-up verification
Electronic consent forms with identity verification
Signed consent forms for institutional programs

7.3 Limited Data Collection from Children
We collect only the minimum information necessary for platform functionality:

Basic registration information (name, age range, institution)
Educational progress and engagement data
Creative content and portfolio materials (owned by the child)

7.4 Parental Rights and Controls
Parents and legal guardians have the right to:

Review their child's personal information and account activity
Request correction or deletion of their child's data
Refuse further collection or use of their child's information
Receive notifications about data collection practices

7.5 Educational Institution Consent
When users access the Platform through schools, the educational institution may provide consent on behalf of parents for educational purposes, limited to classroom and curriculum-related activities.

7.6 Safety and Moderation
We implement additional safety measures for minor users:

Content moderation and filtering systems
Restricted communication features
Safe browsing and interaction guidelines
Immediate response procedures for safety concerns

7.7 Compliance with Children's Privacy Laws
Our children's privacy practices comply with:

Children's Online Privacy Protection Act (COPPA) - US users under 13
GDPR Article 8 (GDPR-K) - EU users under 16
Digital Personal Data Protection Act, 2023 - Indian users under 18
Other applicable regional children's privacy regulations

8. USER CONDUCT AND COMMUNITY GUIDELINES

8.1 Acceptable Use Policy
Users must use the Platform responsibly and in accordance with these guidelines:

Permitted Activities:

Creating original artistic and creative content
Participating in educational challenges and activities
Collaborating respectfully with other users
Seeking help and guidance from educational resources
Sharing constructive feedback and encouragement

Prohibited Activities:

Uploading inappropriate, offensive, or harmful content
Harassing, bullying, or threatening other users
Infringing upon intellectual property rights of others
Attempting to hack, disrupt, or damage the Platform
Sharing personal contact information publicly
Engaging in commercial activities without authorization

8.2 Content Standards
All User-Generated Content must:

Be appropriate for educational environments
Respect cultural diversity and inclusivity
Avoid violence, hate speech, or discriminatory content
Comply with age-appropriate content guidelines
Respect intellectual property rights

8.3 Reporting and Safety Measures
Users can report inappropriate content or behavior through:

Platform reporting tools and mechanisms
Direct contact with our support team
Emergency contact procedures for serious safety concerns

8.4 Consequences of Policy Violations
Violations may result in:

Content removal or restriction
Temporary suspension of account privileges
Permanent account termination
Reporting to educational institutions or parents (for minors)
Legal action in severe cases

9. EDUCATIONAL DISCLAIMER AND LIMITATIONS

9.1 Supplementary Educational Program
EYEAM CLUB functions as an introduction to creative possibilities and career pathways, not as a replacement for specialized education or professional certification in any specific creative field.

9.2 Non-Accredited Program
Our program is not accredited by any educational board or professional certification body. Certificates and acknowledgments provided represent participation and engagement rather than professional qualification or accreditation.

9.3 Career Guidance Disclaimer
While we provide exposure to various creative career pathways, we strongly encourage students pursuing professional careers in any creative discipline to seek further specialized education through established academic institutions.

9.4 Educational Outcomes
The Platform provides:

Foundation-level exposure to creative disciplines
Practical skill development opportunities
Creative exploration and discovery experiences
Basic understanding of creative industry pathways

9.5 Limitation of Educational Claims
We do not guarantee:

Professional competency in any creative field
Academic credit or formal recognition
Employment opportunities or career placement
Specific learning outcomes or skill mastery

9.6 Complementary Nature
Our "Challenge First" approach creates experiential learning opportunities that help students develop practical skills while exploring various creative disciplines, designed to complement rather than replace formal education.

10. PAYMENT TERMS AND BILLING

10.1 Subscription and Licensing Fees
Access to EYEAM CLUB requires payment of applicable subscription fees or institutional licensing fees as specified during registration or in separate licensing agreements.

10.2 Payment Methods
We accept the following payment methods:

Credit and debit cards (Visa, MasterCard, RuPay)
Digital wallets and UPI (for Indian users)
Bank transfers and demand drafts
Institutional purchase orders (for bulk licenses)

10.3 Billing Cycles and Renewals

Subscriptions are billed in advance for the selected term
Automatic renewal applies unless cancelled before renewal date
Price changes require 30 days advance notice
Pro-rated billing applies for mid-cycle plan changes

10.4 Non-Refundable Payment Policy
All fees are non-refundable except in cases of serious technical platform issues as detailed in Section 11. By making payment, users acknowledge and accept this non-refundable policy.

10.5 Taxes and Additional Charges
All fees are exclusive of applicable taxes, including but not limited to:

Goods and Services Tax (GST) in India
Value Added Tax (VAT) in applicable jurisdictions
Other local taxes as required by law

10.6 Late Payment and Collection

Late payment charges may apply to overdue accounts
Service suspension may occur for non-payment
Collection costs may be charged to the account holder
Credit reporting may be affected by payment defaults

10.7 Institutional Billing
Educational institutions may be subject to separate billing terms as specified in institutional licensing agreements, including:

Volume discounts and special pricing
Extended payment terms and invoicing
Purchase order and procurement processes
Same non-refundable policy applies unless specifically modified in writing

11. CANCELLATION AND NON-REFUND POLICY

11.1 User-Initiated Cancellation
Users may cancel their subscription at any time through:

Account settings and subscription management
Direct contact with customer support
Written notice to our registered address

11.2 Cancellation Effective Date

Cancellations take effect at the end of the current billing period
Access continues until the subscription expires
No refunds will be provided for cancelled subscriptions

11.3 NON-REFUNDABLE POLICY
ALL PAYMENTS ARE NON-REFUNDABLE. This policy is in place because:

EYEAM CLUB licenses are offered at heavily subsidized rates
Platform data and backend infrastructure costs are subsidized by the Company
Digital content and services are immediately accessible upon payment
Significant resources are allocated upon account activation

11.4 Limited Exception for Serious Technical Issues
Refunds may be considered ONLY in cases of serious technical problems that:

Completely prevent platform access for extended periods
Cannot be resolved despite our reasonable efforts
Are not caused by user equipment, internet connectivity, or third-party services

Conditions for Technical Issue Refunds:

The Company must be given a reasonable time period (minimum 30 days) to identify and correct technical issues
Technical problems must be verified and documented by our technical team
User must provide reasonable cooperation in troubleshooting efforts
Refund consideration is at the sole discretion of the Company

11.5 No Refund Circumstances
No refunds will be provided for:

User dissatisfaction with content, teaching methodology, or platform features
Failure to use the platform services or achieve desired learning outcomes
Changes in personal circumstances, schedules, or educational needs
Technical issues related to user equipment, internet connectivity, bandwidth limitations, or compatibility problems
Internet service provider issues or connectivity problems in user's area
Violation of Terms resulting in account termination
Billing errors or payment disputes (correction of billing errors will be addressed separately)
Any reason other than serious technical platform issues as defined above

11.6 Institutional Cancellation Policy
Educational institutions are subject to the same non-refundable policy as outlined above, with any exceptions specifically documented in separate institutional licensing agreements.

11.7 Payment Dispute Resolution
Users are strongly encouraged to contact us directly before initiating payment disputes with banks or payment providers. Chargebacks or payment disputes may result in immediate account suspension pending resolution. The Company reserves the right to pursue collection of disputed amounts plus associated fees.

12. PLATFORM AVAILABILITY AND TECHNICAL SUPPORT

12.1 Service Availability
We strive to maintain platform availability of 99.5% uptime monthly, excluding:

Scheduled maintenance and updates
Force majeure events and circumstances beyond our control
Third-party service interruptions
User connectivity or device issues

12.2 Maintenance and Updates

Regular platform updates and feature enhancements
Scheduled maintenance during off-peak hours
Emergency maintenance as required for security or stability
Advance notice for significant maintenance activities

12.3 Technical Support Services
We provide technical support through:

Email support (response within 24-48 hours)
Knowledge base and self-help resources
Video tutorials and user guides
Live chat support (during business hours)

12.4 Support Scope
Our support covers:

Platform functionality and feature usage
Account access and password reset assistance
Technical troubleshooting and bug reporting
Billing and subscription inquiries

12.5 User Responsibilities
Users are responsible for:

Maintaining compatible devices and software
Ensuring stable internet connectivity and adequate bandwidth for platform use
Verifying internet access and technical capabilities before making any purchase
Following platform usage guidelines and best practices
Providing accurate information for support requests

The Company is not responsible for internet connectivity issues, bandwidth limitations, service provider outages, or network problems in the user's geographical area or location.

12.6 Escalation Procedures
For urgent issues or unresolved problems:

Contact our priority support channels
Escalate through institutional contacts (for institutional users)
Formal complaint procedures as outlined in our grievance policy

13. LIMITATION OF LIABILITY AND DISCLAIMERS

13.1 Service Disclaimer
THE PLATFORM AND ALL SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

13.2 Educational Outcomes Disclaimer
We do not guarantee specific learning outcomes, skill development, or educational achievements. Individual results may vary based on user engagement, aptitude, and external factors beyond our control.

13.3 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, KNOWMAGIN EDUVERSE PRIVATE LIMITED SHALL NOT BE LIABLE FOR:

Indirect, incidental, consequential, or punitive damages
Loss of profits, data, or business opportunities
Damages arising from platform downtime or technical issues
Third-party actions or content
Total liability exceeding the fees paid by the user in the 12 months preceding the claim

13.4 Force Majeure
We are not liable for delays or failures due to circumstances beyond our reasonable control, including:

Natural disasters and acts of God
Government actions and regulatory changes
Internet infrastructure failures
Pandemic-related disruptions
War, terrorism, or civil unrest

13.5 Indemnification
Users agree to indemnify and hold harmless KNOWMAGIN EDUVERSE PRIVATE LIMITED from claims arising from:

User violation of these Terms
User-generated content and intellectual property infringement
Misuse of the Platform or services
Violation of applicable laws or regulations

13.6 Regional Liability Limitations
Some jurisdictions do not allow limitation of liability for certain damages. In such jurisdictions, our liability is limited to the fullest extent permitted by applicable law.

14. TERMINATION AND ACCOUNT SUSPENSION

14.1 Termination by User
Users may terminate their account at any time by:

Following account closure procedures in platform settings
Contacting customer support with termination request
Providing written notice to our registered address

14.2 Termination by Company
We may terminate or suspend accounts for:

Material violation of these Terms
Inappropriate or harmful conduct toward other users
Non-payment of fees or subscription charges
Suspected fraudulent or illegal activities
Extended periods of account inactivity

14.3 Notice and Cure Period
Where possible, we provide:

30 days written notice for non-payment issues
7 days notice for terms violations with opportunity to cure
Immediate termination for serious safety or legal violations

14.4 Effect of Termination
Upon account termination:

Platform access is immediately suspended
User-generated content may be retained for 90 days for export purposes only
After 90 days, all user content will be automatically and permanently deleted from our servers and cannot be recovered
Personal information is handled according to our data retention policy
Outstanding payments remain due and payable

14.5 Data Handling After Termination

Users may request content export within 90 days of termination
After 90 days, all user-generated content is automatically and permanently deleted from our servers
Personal information is deleted according to retention schedules
Aggregated and anonymized data may be retained for analytics
Legal obligations may require longer retention periods for certain data types
IMPORTANT: Once the 90-day period expires, user content cannot be recovered and will be lost forever

14.6 Survival of Terms
The following provisions survive account termination:

Intellectual property rights and licenses
Limitation of liability and indemnification
Payment obligations and dispute resolution
Data protection and privacy commitments

15. GOVERNING LAW AND DISPUTE RESOLUTION

15.1 Governing Law
These Terms are governed by the laws of India, without regard to conflict of law principles. The courts of Goa, India have exclusive jurisdiction over any disputes arising from these Terms.

15.2 Dispute Resolution Process

Step 1: Direct Resolution (30 days)

Good faith negotiations between the parties
Direct communication through designated contacts
Documentation of issues and proposed resolutions

Step 2: Mediation (60 days)

Appointment of neutral mediator by mutual agreement
Confidential mediation proceedings
Shared costs of mediation process

Step 3: Arbitration

Single arbitrator under Arbitration and Conciliation Act, 2015
Seat of arbitration: Panaji, Goa, India
Language: English
Final and binding arbitration award

15.3 Class Action Waiver
Users agree to resolve disputes individually and waive the right to participate in class action lawsuits or collective proceedings.

15.4 Emergency Injunctive Relief
Nothing herein prevents either party from seeking emergency injunctive relief to protect intellectual property rights or prevent irreparable harm.

15.5 International Users
Users located outside India acknowledge that their use of the Platform is subject to Indian law and jurisdiction, regardless of their location.

16. CHANGES TO TERMS AND CONDITIONS

16.1 Modification Rights
We reserve the right to modify these Terms at any time to reflect:

Changes in applicable laws and regulations
Platform feature updates and service improvements
Security and safety enhancements
Business model or operational changes

16.2 Notice of Changes
Significant changes to these Terms will be communicated through:

Email notification to registered users
Prominent notice on the Platform
Update notifications within user accounts
30 days advance notice for material changes

16.3 Acceptance of Changes
Continued use of the Platform after changes take effect constitutes acceptance of the modified Terms. Users who do not agree to changes may terminate their account.

16.4 Version Control

Terms are version-controlled with effective dates
Previous versions are archived for reference
Change logs are maintained for transparency

17. NON-DISCLOSURE AND CONFIDENTIALITY

17.1 Confidential Information
By accepting these Terms, you acknowledge that you may gain access to confidential and proprietary information about EYEAM CLUB platform, including but not limited to:

Platform features, functionality, and technical specifications
Educational methodologies and content delivery systems
Business processes, marketing strategies, and operational procedures
User interface designs, software architecture, and technical innovations
Financial information, pricing strategies, and business plans
Any non-public information about KNOWMAGIN EDUVERSE or its services

17.2 Non-Disclosure Obligations
You agree to:

Keep all confidential information strictly confidential
Not disclose any confidential information to third parties without prior written consent
Not use confidential information for any purpose other than your authorized use of the Platform
Take reasonable measures to protect the confidentiality of all proprietary information
Not reverse engineer, decompile, or attempt to discover the source code or trade secrets

17.3 Prohibition on Competitive Use
You specifically agree NOT to:

Use any confidential information to develop competing products or services
Share platform insights or methodologies with competitors
Create derivative works based on proprietary EYEAM CLUB content or features
Assist any third party in developing similar educational platforms or content

17.4 Return of Confidential Materials
Upon termination of your access or upon request, you agree to:

Immediately cease using any confidential information
Return or destroy all confidential materials in your possession
Confirm in writing the destruction of confidential information when requested

17.5 Remedies for Breach
You acknowledge that:

Breach of confidentiality may cause irreparable harm to KNOWMAGIN
Monetary damages may be inadequate remedy for such breach
KNOWMAGIN is entitled to seek injunctive relief and other equitable remedies
Legal fees and costs may be recovered in case of confidentiality violations

17.6 Duration of Confidentiality
These confidentiality obligations survive termination of your account and continue indefinitely, regardless of how you obtained access to the Platform or confidential information.

17.7 Marketing and Research Access
If you have received access through marketing, advertising, research, or evaluation referral codes, you acknowledge that:

Your access is for evaluation and feedback purposes only
All observations and insights gained are confidential and proprietary to KNOWMAGIN
You may not share, publish, or disclose any aspects of your experience without written permission
Special confidentiality obligations apply to pre-release features or beta content

18. CONTACT INFORMATION

18.1 Company Details
KNOWMAGIN EDUVERSE PRIVATE LIMITED
Registered Office: 2nd Floor, Shanta Building, 201, 18th June Rd, opposite Broadway Book Center, St. Inez, Santa Inez, 91Springboard, Panaji, Goa 403001 North Goa 403001.
CIN: U85490GA2023PTC016312
GST No.: [GST Registration Number]

18.2 Support and Inquiries

General Support: support@eyeamclub.com
Privacy and Data Protection: support@eyeamclub.com
Billing and Payments: support@eyeamclub.com
Legal and Compliance: support @knowmagin.com

18.3 Grievance Officer
As required under Indian law:
Name: [Grievance Officer Name]
Email: grievance@knowmagin.com
Phone: [Contact Number]
Address: [Complete Address]

18.4 Emergency Contacts
For urgent safety or security concerns:

Emergency Hotline: [Emergency Number]
Child Safety: support@eyeamclub.com
Security Issues: support@eyeamclub.com

18.5 Regulatory Compliance

Data Protection Board (India): As per DPDP Act requirements
Child Protection Authorities: As required by local laws
Educational Regulators: As applicable for institutional programs

ACKNOWLEDGMENT

By using EYEAM CLUB, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you are a minor, your parent or legal guardian has reviewed and accepted these Terms on your behalf.

Last Updated: 01/07/2025

Version: V10